Jobs filters
CUSTOMER INSIGHT ANALYST - 20949
Brookfield, WIWE CREATE EMPOWERED LEADERS! At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success -- so we give you unlimited access to everything you need to provide business aligned solutions on our Supply Chain Team. Within our Supply Chain department, we have multiple focus areas; including Customer Supply Chain.
Our CUSTOMER SUPPLY CHAIN TEAM is responsible for ALIGNING & EXECUTING.
You'll be DISRUPTIVE through these duties and responsibilities:
- Reviewing and managing Consumption and Supply/Demand alignment
- Product Reservation / Allocation recommendations and management
- Promotional execution planning and management
- Customer data (POS, Inventory) review, analysis and alignment
- Gathers data and conducts analysis with a goal of improving the customer score card.
- Identifies underperforming areas in the supply chain and suggests resolutions/improvements.
- Gains thorough understanding of customer performance expectations, routing guides and operational requirements. Communicates updates to supply chain team
- Understands, communicates and manages customer expectations around impact to customers when Milwaukee Tool initiates a change.
- Order Management
- Pro-actively identifies areas of potential risk of non-compliance and works with Sales, Channel and Supply Chain functions to minimize customer impacts.
- Pro-actively works with manager to organize information/data to align and document orders that should not be penalized with the goal of reducing non-compliance violations.
- Actively engage in the dispute process to avoid compliance fines.
- Work with manager to communicate metrics and performance to varying levels of the organization and customer.
- Categorize/analyze opportunities for improvement and leverage project management skills to coordinate and manage cross-functional team members.
- Develops and maintains collaborative relationships with customers.
The TOOLS you'll bring with you:
- Bachelors/Associates degree in related field preferred but not required.
- Direct experience in this area or related areas will be taken into consideration
- Data analysis
- Excellent written and verbal communication.
- Able to communicate with departments across the organization.
- Microsoft Suite (Excel/Power Pivot/Word/PPT)
Other TOOLS we prefer you to have:
- Power BI and ERP experience a plus
We provide these great perks and benefits:
- Robust health, dental and vision insurance plans
- Generous 401 (K) savings plan
- Education assistance
- On-site wellness, fitness center, food, and coffee service
- And many more, check out our benefits site HERE.